Entries tagged as SK Telecom

How far does iPhone 6+ & SKT's VoLTE go?

As I mentioned in the previous VoLTE post, all three major mobile carriers in Korea have been supporting VoLTE for quite some time now. One glaring problem, though, is that cross-carrier VoLTE still hasn't been realized, despite years of negotiations. This seem to have introduced some confusion. The truth is that a device can always request a VoLTE call, but it's up to the network to decide to go with it, and if so, fully or just on the surface.

In the case of LGU+, the carrier's aging "2G" CDMA network had been a weak point, so it worked hard to have everything done on LTE, even voice. That's why it'll accept a phone that can do VoLTE even if it doesn't support the needed CDMA frequency band - namely, the iPhone 6 series. ( One caveat is that they are not accepted for registration on the network yet until official Korean debut. This is largely a decision of policy, not technicality. ) If you have such a phone, all calls will be connected as VoLTE no matter what.

But in case of SK Telecom (SKT) or KT, their "3G" WCDMA networks are still widely used. So they don't have the urge to go fully LTE. A call could still be made on either 3G or LTE, depending on the situation. No handsets on these networks get to make all of its calls on VoLTE.

Since I'm on SKT, I made calls to various phone numbers on my VoLTE phone, iPhone 6 Plus, to see how they end up connecting, and what quality they were.

Case Caller 1 Caller 2 Connect 1 Connect 2 Quality
1 SKT VoLTE SKT VoLTE LTE LTE HD Voice
2 SKT VoLTE SKT 3G (AMR-WB) LTE 3G HD Voice
3 SKT VoLTE SKT 2G/3G LTE 2G/3G Normal
4 SKT VoLTE KT / LGU+ VoLTE LTE LTE Normal
5 SKT VoLTE KT / LGU+ 2G/3G LTE 2G/3G Normal
6 SKT VoLTE Landline (02 ~ 064) LTE Landline Normal
7 SKT VoLTE Toll Free (080) LTE Landline Normal
8 SKT VoLTE Special (15xx, 3-digit) 3G Landline Normal
9 SKT VoLTE VoIP (070) 3G Internet Normal

As of this writing, two types of phones on the SKT network, the VoLTE-enabled phones (case 1) and the AMR-WB supported phones without VoLTE (case 2), can make end-to-end HD Voice-quality calls to and from iPhone 6 Plus. AMR-WB codec is the same codec used by VoLTE, but some phones support this only on 3G at a lower bitrate, e.g. iPhone 5 and Xperia Ray.

As mentioned earlier, cross-carrier VoLTE agreements are not yet in place, so calling VoLTE phones on other networks (case 4) ends up degrading quality. I'm hoping this clears up soon because there's no technical reason to be like this.

Meanwhile, most calls connect via LTE, with the exception of special numbers such as the three-digit numbers (including emergency) and the 15xx, 16xx numbers that companies use (case 8), as well as the VoIP numbers with the 070 area code (case 9). I understand that these numbers don't connect with high-quality codecs so LTE connection isn't necessary, but it doesn't explain why regular landline connections do connect via LTE.

iPhone 6 Plus - VoLTE Compatibility

iPhone 6 Plus falling back to 3G for voice calls

Cellular communications have traditionally used separate voice and data channels. But with the advent of smartphones, bulk of the communications now happen on the data channel. It's no coincidence that only the data channel remained by the 4th generation (4G) technology. To carry voice, though, a fallback to 3G or older technology's voice channel was initially needed. But VoLTE (Voice over LTE) came onto the scene to do away with this by letting the data channel handle voice as well.

As with many technologies, Korea was a forerunner in adopting VoLTE. World's first commercial VoLTE service was launched more than two years ago by two of the three major Korean carriers, SK Telecom and LG U+. The remaining one, KT, joined mere two months later. Worldwide adoption didn't really take off until earlier this year, however. About a dozen carriers around the globe now have it. Noting this trend, Apple has decided to enable the capability in the iPhone 6 series.

So naturally, I wanted to see VoLTE on my iPhone 6 Plus in action. It can be enabled in the Settings app by going to Cellular and selecting "Voice and Data" option for LTE. The previous 5/5C/5S models simply have toggle switch for LTE instead, even with iOS 8.0 update. After that, I made voice calls to a lot of different lines, including a VoLTE-enabled phone on the same carrier. But every time, the connection indicator turned from LTE to 3G, showing that VoLTE wasn't working.

iPhone 6 Plus seen as "OMD Default Handset"

I checked to see how the network recognized my iPhone 6 Plus. It was being listed as an OMD Default Handset, the same name that my iPhone 5S was given when it was brought in from the US. In other words, a generic device that it doesn't recognize. Perhaps the network couldn't tell whether the device had a VoLTE capability, so it simply ignored its attempts. It was time to visit my carrier's branch office to get to the bottom of this.
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iPhone 6 Plus - LTE Compatibility & Speed

Inserting an LTE-ready SIM card on the iPhone 6 Plus

LTE frequencies tend to be quite varied because it has to be either laid alongside or replace the existing 2G and 3G networks. Even so, Apple tries to support as much frequencies as possible because it will reduce the number of region-specific models. Unfortunately, iPhone 5S and 5C each sprawled to five different models, so people asked around whether their iPhones would work on another country's LTE network. I even wrote about iPhone 5S's LTE network compatibility last year, and it has the longest comment thread in this website.

This time around, though, the number of models were reduced to a much more manageable two for both iPhone 6 and 6 Plus. The massive 20-band support did the trick. The good news here is that, if you bought an unlocked iPhone 6 or 6 Plus anywhere in the world and come to Korea, the LTE will work with all three local carriers. Korea should get A1586 / A1524 models on sale in a couple of months, but A1549 / A1522 models often found in United States or Canada should work, too.

After I brought the A1524 iPhone 6 Plus from Japan to Korea, I put the SIM card from my 5S and turned it on. The device had no problems connecting to SK Telecom's LTE network right away. I've confirmed that the situation is the same when you're on KT's network, as well. It seems that the network no longer goes into 3G mode when it sees an unrecognized LTE device, which used to be the case when I brought the iPhone 5S from United States last year.

iPhone 6 Plus hitting 96Mbps download on LTE

Meanwhile, the top speed for LTE data on iPhone 6 series was pushed to 150Mbps from 100Mbps of 5/5C/5S. The bleeding edge phones in Korea are always a step ahead - 150Mbps was possible when iPhone 5 came out and the recent models can do 225Mbps - but with low monthly data caps, they are little more than technology show-off right now.

In any case, I wanted to see how fast the iPhone 6 Plus can do LTE data in real life, so I ran a speed test app. As you can see here, it can go almost up to 100Mbps. Pretty good, but that's how fast an iPhone 5S could supposedly do, as well. Obviously, a side-by-side test was needed.
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SKT "wide band" LTE on iPhone 5S

Screen shots of wide band LTE operation and speed on iPhone 5S
Wide band LTE supported, but actual speeds vary

These screenshots tell you about the reality of SKT (Korea's #1 mobile carrier by subscriber count) LTE network working on iPhone 5S.

First of all, the so-called "wide band" LTE does work on it. In the "Serving Cell Info" within Field Test app, "Download Bandwidth" shows 20MHz, which is twice as wide as the regular LTE service. "Freq Band Indicator" says 3, which means it's operating at Band 3 (1800MHz). This is SKT's secondary LTE frequency, as well as where the wide band service is provided.

SKT's cell towers with Band 3 support, let alone being wide band, is currently limited largely to Seoul metropolitan area. In fact, these screenshots were shot at Samseong subway station in Gangnam district (yes, THAT Gangnam), the area which can arguably be called the central business center of Korea.

SKT has just started bringing wide band support to Band 3 towers last month, with 10 districts (out of 25) in Seoul getting the treatment as of today. Nationwide deployment is said to be done by mid-2014. So while SKT is blasting away advertisement about how it has both LTE-A and wide band LTE, the people who can enjoy them is pretty limited, to say the least. KT (#2 carrier) is said to be slightly ahead, as it claims full deployment in all of Seoul at the end of last month.

The screenshot on the right shows the speed measurement, showing 33.1Mbps down and 5.30Mbps up. iPhone 5S can do 100Mbps downstream given the wide band support, but it only gets 1/3 of that. Of course, getting this much speed in the bustling commute of a large business zone is not unimpressive. But unless conditions are perfectly met, you won't see anything like the speeds that the ads are so proud to show you. Of course, you knew that already.

What it also means is that the maximum speeds that wide band LTE can supposedly provide, 150Mbps, isn't really going to be missed by iPhone 5S supporting "only" 100Mbps max. So prepare to enjoy your iPhone 5S - Apple says it'll be coming to Korea on October 25th.
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Comparing performance of iPhones

iPhone 5S, 5, 4S, and 3GS side by side
iPhone 5S, 5, 4S, and 3GS, all at home and functional

Over the past four years, I have bought all the iPhones that had been officially released in Korea on the first day of domestic availability, starting with iPhone 3GS. iPhone 5S is the first one that I didn't wait. Of all those phones, iPhone 4 is currently on leave (dad is using it), so I have 3GS, 4S, 5, and 5S for simultaneous performance testing.

This may be something a lot of people would be curious about and I hope to give you a good basis in considering an upgrade for your previous generation iPhones. Read on and let's get started.
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